Life's stressful enough without anything else to worry about.

These topics should help smooth things out but if you're still stuck let us know and we'll get on it.


How Do I Place An Order?

It's super easy and hassle-free.

1. Find what you fancy by browsing around or using the search bar if you know a product name.

2. Add it to your basket by clicking into a product or using the 'Quick Shop' icon in the image. Select your size, quantity and bag it! The mini icon under the sizes pops up with a size guide if you some extra help, or you can view it HERE.

3.You can then either continue shopping or review the items in your shopping cart by clicking on basket symbol at the top of the page.

4. Once you're happy hit the 'Checkout' button to complete your order!


How Do I Pay?

We accept most major credit or debit cards and Paypal.


Can I Cancel Or Amend My Order?

Of course, it's your right. Just LEAVE A MESSAGE or email us (admin@fearlessillustration.co.uk) and as long as your order is still being processed we can give you a full refund or amend the details. If your order has been dispatched you will need to return the order to us at your own expense.


I Have Received Something Incorrect Or Faulty, What Do I Do?

We try to be perfect but on occasion we can be painfully human. If there's a mistake please email us with your name, order number and the issue. We'll get back to you to sort things out and refund any additional costs.


Has My Order Gone Through?

You will receive a notification email within 24 hours of your order with everything you need to know. If you can't see it check your junk mail (just incase) and confirm that you entered your email address correctly. MESSAGE US if you still haven't received it.


How Do I Return An Item?

Download and print off the form HERE to send something back. Fill out the form and stick it in the post with your item. Easy peasy. You can get an exchange or refund from any item within 28 days of receiving your order. We can only accept items that have been unworn, unwashed and are in their original packaging with tags.

You will be notified when your return has been approved and a refund has been processed. Please note that postage cannot be refunded unless we have sent an incorrect item.

Get more info on returns HERE.


Can You Deliver To Me?

Hell yeah, we ship worldwide. Find out all shipping options and info HERE.


Is There A Fearless Illustration Store?

We don't have our own store but there are loads of shops that sell Fearless Illustration! You can find where your nearest stockist is HERE.


Can You Sort My Life Out?

Once we've figured out the secret to having your sh*t together we'll let you know. Until then, we're all in the same boat so let's just be kind to each other. ♥ We love ya.



Wholesale

All the prices shown are retail prices - these will change once you are logged into a wholesale account.

If you want to become a Fearless Illustration stockist complete THIS FORM. We can't wait to hear from you!

For all wholesale related enquiries/troubleshooting please leave us a message LEAVE US A MESSAGE or email admin@fearlessillustration.


Ts + Cs

Payments

We accept most major credit or debit cards and Paypal.

All payments are processed by WorldPay who are responsible for transactions on the website. The checkout is totally secure so your details are safe.


Delivery

For info on all shipping options click HERE.

You will receive an email when your goods have been dispatched with an estimated delivery date.

All orders are dispatched according to the delivery method or within two working days. We'll let you know if there's any issues.

If we are unable to deliver your goods to you within 30 days we will contact you and organise an alternative or offer you a refund. We are not liable for any loss caused by late delivery. All our deliveries are signed for so ensure that someone is available at the address you provide when your order is delivered. If your order is returned to us because the courier could not deliver your parcel or because you didn't collect your order from them, you will be required to pay an additional shipping/admin charge before we can resend your items. If you have initially supplied an incorrect or incomplete delivery address, you will also be required to pay a second postage charge. If you choose to cancel your order rather than have it delivered a second time you will receive a full refund.


Returns and Cancellations

You can get an exchange or refund from any item as within 28 days of receiving your order. We can only accept items that have been unworn, unwashed and are in their original packaging with tags.

All you need to do is download and print off the form HERE to send something back. Fill out the form and stick it in the post with your item.

You will be notified when your return has been approved and a refund has been processed. Please note that postage cannot be refunded unless we have sent an incorrect item.

If you want to amend or cancel an order just LEAVE A MESSAGE or email us (admin@fearlessillustration.co.uk) and we'll give you a full refund or amend something and long as your order is still being processed. If your order has been dispatched you will need to return the order to us at your own expense. This is your responsibility until it reaches us. For peace of mind we suggest you use a secure delivery method that requires a signature upon delivery.

These terms and conditions do not affect your statutory rights as a consumer.

Get more info on returns HERE.


Privacy and Security

We totally respect your privacy.

We collect only the information so you can get your order and we can contact you if there's an issue. The information we collect includes your name, email address, shipping address and billing address. Your credit card information is not stored by us.

This site only collects vital information including your name, email address, shipping address and billing address.

Previous orders are saved to your account so you can track them.

If you get bored of us you can unsubscribe permenantly from our mailing list from any newsletter.

There are a couple of third party links on the site to social media. Where we provide a link you are then protected by their privacy policy.

Cookies exist in order to make the website easier to use for you, as well as to provide us with stats about how the website is used so that we can make sure it is up to date and error free. It's anonymous and you control your data and can clear it whenever.

Everything here is in accordance with the UK Data Protection Act 2018.